What We Do
Joe and Jason Zamoiski have been top producing loan officers with 27 years of combined experience. The keys to their success are their attitude, professionalism, expertise, and client relationship development. We “turn clients into friends every day”.
The Team Z Model:
- Always available – work 7 days a week
- Face-to-Face Meetings – we prefer to meet our clients face-to-face and develop a lasting relationship
- Attend Closings – we attend as many as possible to make sure there are no questions/concerns
One of our competitive advantages is providing exceptional service through speed. We have developed an aggressive file flow and hired experienced staff to accommodate the demanding needs of our real estate market.
- 10 day file turn (submission to clear-to-close)
- Continual training for processors for greater efficiency (system) and knowledge
- Average turn time for 2013: 24 hours
- Committed to having packages sent to title company 48 hours prior to closing
Technology is fundamental to how we operate: whether it be to provide efficiency to our borrowers; an easier origination environment for our loan officers; or the proper monitoring of our compliance needs.
- Paperless: File Flow system with Encompass360 program
E-Signature: Disclosures e-signed by borrowers online for ease and speed of return
Secure Portal: for client document upload
24/7 IT Support: outsourced computer support for immediate assistance 24/7
Cloud Based Servers and Applications: easier off-site access and zero down time